Who We Are

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at personifyhealth.com.

Ready to Process Claims That Directly Impact Member Care?

We're looking for a dedicated professional who understands that efficient claims processing is essential to member satisfaction and healthcare access. As our Claims Specialist, you'll perform critical daily activities that ensure timely, accurate processing for our clients while maintaining the highest standards of quality and compliance.

What makes this role different

✓ Member impact: Your work directly affects members' access to healthcare and their experience with our services

✓ Quality focus: Maintain compliance with policies and procedures while meeting production requirements

✓ Team environment: Work in collaborative, high-paced office setting with opportunities for professional interaction and growth

✓ Skill development: Build expertise in claims processing systems and healthcare administration

What You'll Actually Do

Process claims efficiently: Handle daily claims processing activities for Personify Health clients, ensuring accuracy and timeliness in all transactions.

Maintain quality standards: Work in high-paced office environment while focusing on tasks and consistently performing in compliance with policies and procedures.

Meet production requirements: Adhere to work schedule and regularly attend work to meet client and production requirements while managing assigned deadlines.

Support team success: Interact professionally with coworkers, clients, and customers while contributing to positive, collaborative work environment.

Demonstrate reliability: Maintain ability to work on computer, multitask effectively, and consistently perform tasks according to established standards.

What You Bring to Our Team

The foundational requirements:

• High school diploma or equivalent required
• Computer literacy with knowledge of Windows and Microsoft Office environment
• Proficiency in Word and Outlook (Excel and insurance database systems experience a plus)

The communication abilities:

• Ability to read and interpret documents, instructions, correspondence, and memos
• Capability to write routine reports and correspondence
• Skills to present information effectively in one-on-one and small group situations

The analytical skills:

• Ability to compute rate, ratio, and percent and interpret bar graphs
• Capacity to apply common sense understanding to written, oral, or diagram instructions
• Problem-solving abilities for standardized situations involving concrete variables

The professional qualities:

• Excellent interpersonal and communication skills with strong customer orientation
• Ability to work in high-paced call center environment
• Professional demeanor and collaborative approach to teamwork

Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.

Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.