The HR Generalist will partner closely with Talent Acquisition, Talent Development, and HR leadership to ensure a consistent and seamless employee experience. This role is ideal for someone early in their HR career who is eager to learn, gain hands-on experience, and grow within an HR team.

HR Intake & Employee Support

• Monitor and manage the HR inbox for assigned business areas, ensuring timely acknowledgment and routing of employee and manager inquiries

• Provide accurate, consistent responses to common HR questions using established guidelines and resources

• Escalate more complex or sensitive inquiries to the HR Manager or HRBP as appropriate

Employee Relations & Investigations

• Serve as a first point of contact for basic employee relations questions (e.g., attendance, policy clarification, minor workplace concerns)

• Conduct simple investigations, document findings, and recommend appropriate next steps

• Support development and tracking of performance improvement plans (PIPs), particularly for hourly and entry-level employees

HR Operations & Transactions

• Submit employee changes in ADP (job changes, pay updates, status changes, etc.) ensuring accuracy and timeliness
• Assist with leave of absence and accommodation processes, including FMLA and ADA, documentation, and communication with employees and business leaders

• Partner with payroll and other HR functions to resolve any discrepancies in employment data

• Maintain accurate and compliant documentation of employee records

Talent & Workforce Support

• Partner with Talent Acquisition to support hiring for hourly and entry-level roles

• Support onboarding plans for new hires to ensure a smooth and engaging experience

• Lead new hire orientation for Tempe-based employees

Employee Experience

• Support managers in fostering a positive employee experience
• Coordinate employee events, and recognition efforts for Tempe-based employees

• Conduct exit interviews to gather feedback of departing employees to understand areas of concern, sharing trends and insights with HR leadership

• 1-2 years of experience in Human Resources, administrative support, customer service, or a related field

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred (or equivalent combination of education and experience)

• Strong interpersonal and communication skills, with a customer-service mindset

• Ability to handle sensitive and confidential information with professionalism and discretion

• Problem-solving mindset with the ability to ask questions, learn quickly, and apply guidance

• Ability to manage competing priorities in a fast-paced environment

• Basic proficiency in Microsoft Office (Excel, Word, Outlook)