Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

What makes this role different:

What You'll Actually Do

What You Bring to Our Mission

• Associate degree preferred in business, management, or related field
• Prior experience in customer service and/or medical background
• Prior insurance and/or claims background preferred
• Experience in medical front office, hospital patient intake, medical claims processing, or equivalent combination of education and experience

• Proficiency in Microsoft Excel, Word, and Outlook
• Accurate data entry skills (40wpm minimum)
• Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable
• Ability to navigate various computer software programs for data collection and documentation

• Strong written and verbal communication skills for diverse customer interactions
• Ability to manage high volumes of customer service calls while maintaining quality and accuracy
• Capability to organize, prioritize, and multitask in fast-paced, deadline-driven environment
• Demonstrate ability to work independently with excellent judgment and decision-making
• Strong customer orientation with commitment to providing accurate, helpful information
• Flexibility to work weekends as required to support operational needs
• Adaptability to changing priorities and ability to involve appropriate departments for complex requests

Why You'll Love It Here

We believe in creating meaningful work experiences that fit your life—whether you're building your career, balancing other commitments, or seeking purposeful part-time opportunities.

Flexibility that actually works:

• Part-time schedule designed around your availability and life priorities
• Remote work that eliminates commute stress
• Clear expectations and boundaries that respect your time investment

Growth without limits:

• Access to learning and development opportunities alongside full-time colleagues
• Mentorship and skill-building that translates to career advancement

A culture that energizes:

• People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
• One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
• We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
• Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable

The practical stuff:

• Competitive hourly compensation that values your expertise
• Technology and equipment support to set you up for success

Ready to create a healthier world while building the career you want? We're ready for you.

No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $15 to $21 . Note that compensation may vary based on location, skills, and experience. This position is eligible for benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.