Personify Health

Director, TPA & Navigation Digital Experience

Job Locations US-Remote
Job ID
2025-4247
Category
Product Management
Posted Date
4 hours ago(9/12/2025 10:24 AM)
Type
Full-Time

Overview

Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

 

Responsibilities

Ready to Shape the Future of Healthcare Product Strategy?

We're seeking a visionary product leader who can see both the forest and the trees—someone who understands market dynamics deeply while executing flawlessly on operational details. As our Director Product Manager, you'll drive strategic product initiatives while building and leading a high-performing team that delivers exceptional outcomes for our TPA business and the millions of people we serve.

What makes this role different

 

Strategic impact: Your product vision directly influences how millions navigate their healthcare experience

Cross-functional leadership: Orchestrate collaboration between Commercial, Engineering, Operations, and Product teams as the central connector

Team development focus: Build and mentor a team of product managers while establishing processes that enable optimal performance

Market influence: Drive long-term strategic investments based on deep understanding of healthcare product landscapes and TPA operations

What You'll Actually Do

Lead strategic product initiatives: Drive health and navigation product roadmaps that align with business goals while managing portfolio-level planning and execution across multiple workstreams.

Enable seamless execution: Own product enablement strategy that coordinates go-to-market efforts across Product Marketing, Operations, and Commercial teams, ensuring flawless product launches.

Build operational excellence: Lead SAFe agile ceremonies, manage enhancement requests and release processes, and create the frameworks that enable your team to run at peak performance.

Facilitate cross-functional success: Serve as the central hub for departments working with product teams, developing resources, documentation, and processes that make collaboration effortless.

Develop and mentor talent: Hire, train, and supervise product managers while creating an environment where both individual and product performance reach their highest levels.

Drive market insights: Conduct competitive analysis, vendor exploration, and customer research to inform strategic decisions and ensure products meet evolving healthcare needs.

  

 

Qualifications

What You Bring to Our Mission

 

The leadership foundation:

  • 10+ years of experience in product design, development, and launch with proven track record of strategic success
  • Healthcare experience required, with Third Party Administrator (TPA) background strongly preferred
  • Bachelor's degree required, master's degree preferred

The strategic expertise:

  • Deep understanding of SaaS software development practices and product lifecycle management
  • Experience with SAFe agile methodologies and cross-functional team leadership
  • Market research and competitive analysis capabilities in complex healthcare environments

The operational skills:

  • Creative problem-solving abilities combined with strong technical acumen
  • Excellence in strategy and capacity planning aligned with product vision execution
  • Experience managing product portfolios and stakeholder communications across multiple business lines

The leadership qualities:

  • Excellent communication, collaboration, and presentation skills for diverse stakeholder groups
  • Ability to thrive in fast-paced, dynamic environments while maintaining strategic focus
  • Passion for simplifying healthcare user experiences and driving meaningful outcomes for members
 

Why You'll Love It Here

 

We believe in total rewards that actually matter—not just competitive packages, but benefits that support how you want to live and work.

 

Your wellbeing comes first:

  • Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
  • Mental health support and wellness programs designed by experts who get it
  • Flexible work arrangements that fit your life, not the other way around

 

Financial security that makes sense:

  • Retirement planning support to help you build real wealth for the future
  • Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
  • Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage

 

Growth without limits:

  • Professional development opportunities and clear career progression paths
  • Mentorship from industry leaders who want to see you succeed
  • Learning budget to invest in skills that matter to your future

 

A culture that energizes:

  • People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
  • One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
  • We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
  • Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable

 

The practical stuff:

  • Competitive base salary that rewards your success
  • Unlimited PTO policy because rest and recharge time is non-negotiable
  • Benefits effective day one—because you shouldn’t have to wait to be taken care of

 

Ready to create a healthier world? We're ready for you.

 


No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.

 

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

 

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $ to $. Note that compensation may vary based on location, skills, and experience. This position is eligible for x% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.

 

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

 

#WeAreHiring #PersonifyHealth

 

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.

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