Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Ready to Lead Client Onboarding That Sets the Foundation for Long-Term Success?

We're seeking a proactive, detail-oriented professional who can manage all aspects of new client implementations while serving as the primary point of contact during their transition into our health plan administration services. As our Implementation Project Manager, you'll coordinate with vendors, resolve complex data issues, and ensure seamless launches that exceed client expectations.

What makes this role different

✓ Client relationship ownership: Serve as primary client and broker contact throughout implementation, building trust through expert guidance and clear communication

✓ End-to-end responsibility: Manage complete implementation process from vendor coordination to benefit effective dates, ensuring nothing falls through the cracks

✓ Cross-functional leadership: Drive coordination among internal departments while managing third-party integrations and complex data transfers

✓ Strategic impact: Participate in pre-sales activities and process improvements that enhance scalability and drive new business growth

What You'll Actually Do

Lead client implementations: Project manage new client onboarding for health plan administration services while serving as subject matter expert on all operational aspects of client installation.

Manage client relationships: Meet weekly with clients to review implementation steps, explain services, timelines, and instructions while responding to requests and questions throughout the process.

Coordinate complex logistics: Work with clients to obtain plan documents, coordinate vendor selection (medical, PPO, dental providers), manage plan changes, eligibility, stop loss coverage, and banking arrangements.

Resolve implementation challenges: Address issues like obtaining eligibility data from prior administrators, ensure claims transfers for timely processing, and liaise with provider networks for proper data transmission.

Drive project excellence: Maintain overall implementation project ownership while coordinating activities and deliverables among all internal departments using standard methodology and procedures.

Support business development: Participate in pre-sales activities including RFP completion, prospect sales calls, and finalist meetings while contributing to process improvement initiatives.

What You Bring to Our Mission

The project management foundation:

• Bachelor's degree or equivalent in related discipline
• 3+ years directly related project management or software implementation work experience
• Previous experience working directly with clients or brokers strongly preferred
• Previous experience in health plan insurance, benefits administration, and/or third-party administrators strongly preferred

The technical expertise:

• Excellent knowledge of Microsoft Office suite
• Experience with project management tools preferred (Microsoft Project, Smartsheet)
• Ability to navigate dynamic technological environment with changing priorities

The professional competencies:

• Strong project management skills with excellent customer-facing abilities
• Ability to build relationships and work effectively with and through others
• Excellent interpersonal and writing skills with strong organizational abilities and detail orientation
• Strong analytical and problem-solving skills for managing complex implementation challenges
• Capability to prioritize deliverables and negotiate effectively with clients and internal parties

Why You'll Love It Here

We believe in total rewards that actually matter—not just competitive packages, but benefits that support how you want to live and work.

Your wellbeing comes first:

• Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
• Mental health support and wellness programs designed by experts who get it
• Flexible work arrangements that fit your life, not the other way around

Financial security that makes sense:

• Retirement planning support to help you build real wealth for the future
• Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
• Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage

Growth without limits:

• Professional development opportunities and clear career progression paths
• Mentorship from industry leaders who want to see you succeed
• Learning budget to invest in skills that matter to your future

A culture that energizes:

• People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
• One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
• We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
• Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable

The practical stuff:

• Competitive base salary plus commission structure that rewards your success
• Unlimited PTO policy because rest and recharge time is non-negotiable
• Benefits effective day one—because you shouldn’t have to wait to be taken care of

Ready to create a healthier world? We're ready for you.

No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you.

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $64,000 to $85,000. Note that compensation may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.