Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Who are you?

Are you passionate about health and wellness and energized by solving complex data challenges? Join the Client Operations team at Personify Health as a Reporting Specialist, where you'll play a key role in shaping the client experience through data. In this role, you’ll be the go-to expert for setting up and automating standard reporting using MicroStrategy, partnering with cross-functional teams to ensure clients receive meaningful, accurate, and timely data. If you're someone who thrives on collaboration, has a keen eye for detail, and enjoys transforming data into actionable insights, we’d love to hear from you.

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Maintain a strong working knowledge of Personify Health products.
• Maintain a strong working knowledge of Personify Health reporting capabilities.
• Work with Implementation, Account Management, Client Delivery and VAR Account Management to understand client reporting needs.
• Triage reporting requests submitted to determine if the request can be support and automated in MicroStrategy. Route requests that cannot be supported via standard reporting in MicroStrategy to DaaS.
• Collaborate with Integrations and DaaS teams to ensure standard reporting requests can be accommodated based on the client’s eligibility data and data available in MicroStrategy.
• Build standard reports in MicroStrategy to match agreed upon requirements and setup automated jobs to deliver reports to the client on the agreed upon cadence.
• Make updates to existing reports based on change requests made by clients.
• Engage in detailed analysis of data discrepancies to determine the source and resolution of errors.
• Respond to and resolve routine requests and questions.
• Develop, implement, and enhance processes to drive overall performance of standard reporting.
• Join client meetings and have active conversations surrounding reporting.
• Gather necessary information to fill out reporting file specs.
• Perform additional duties as requested.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Bachelor's degree in Business/Statistics/Information Science, or equivalent, in related discipline.
• 3-5 years of professional work experience in data management, information systems, data analytics.
• Willingness to learn new tools that manipulate, analyze and visualize data.
• Strong knowledge of MS Office suite, especially Excel, PowerPoint, and MS Project.
• Experience with MicroStrategy preferred.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Strong technical aptitude
• Excellent interpersonal and writing skills.
• Strong organizational skills and detail orientation.
• Required to work cross functionally with co-workers and with external channel partners.
• Ability to work independently as well as part of a team.
• Solid analytical and problem-solving skills.
• A high level of professionalism and positive work behavior.

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $21 to $25 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for 5% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.