Who We Are

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Ready to Launch Your Project Management Career While Driving Client Success?

We're seeking an organized, detail-oriented professional who can support complex client projects under mentorship of experienced team leaders. As our Associate Implementation Project Manager, you'll play an integral role in facilitating new implementations, platform migrations, and add-on services that directly influence client success.

What makes this role different

✓ Client success impact: Your work directly influences successful client implementations and go-live experiences

✓ Mentorship opportunity: Learn from experienced Project Managers and Director while building expertise in project management methodology

✓ Cross-functional collaboration: Work with Client Success Managers, operational teams, and third-party partners

✓ Professional growth: Utilize standard implementation methodology, processes, and tools while developing project management expertise

What You'll Actually Do

Support client implementations: Assist with select accounts in active stages of new client implementation or current client upgrades using proven methodologies.

Manage operational activities: Handle tactical activities for 3rd party integrations while responding to routine client requests during implementation process.

Coordinate internal teams: Work with Client Delivery operational teams for platform configuration, data integration, and report management coordination.

Maintain project tools: Update internal client and project management tools including project plans, Confluence, Salesforce, and Jira with accuracy and timeliness.

Participate in client meetings: Join regular telephonic client meetings and work with Project Managers and Client Success Managers to manage deliverables.

Deliver client satisfaction: Ensure highest levels of client satisfaction in implementation experience while escalating complex issues appropriately.

What You Bring to Our Mission

The foundational experience:

• Bachelor's degree or equivalent in related discipline
• 1-2 years professional work experience in customer service, software implementation, and/or project management preferred
• Strong knowledge of MS Office suite
• Knowledge of Salesforce preferred

The organizational competencies:

• Excellent customer-facing skills with ability to navigate dynamic technological environment
• Impeccable organizational skills and detail orientation
• Outstanding interpersonal skills including strong verbal and written communication

The professional qualities:

• Ability to work cross-functionally with co-workers and external channel partners
• Solid analytical and problem-solving skills with high level of professionalism
• Ability to work effectively in fast-paced, high-energy, team-oriented environment
• Capability to multi-task and perform effectively under pressure

Ready to create a healthier world? We are ready for you!

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.