Now is the time to join us! 

Who are you?

The Partner Billing Coordinator is responsible for all partner invoicing, invoice approval/rejecting and partner/client billing issues.  In the role of Partner Billing Coordinator, you will be the bridge between partners and our internal team. 

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Review and approve all product partner invoices, ensuring alignment with partner contracts
• Provide all eligibility reporting within contractually agreed upon cadence to all partners
• Partner closely with VP Finance team to ensure alignment with standard billing practices
• Maintain up-to-date billing system
• Monitor client account billing details
• Ensure contracts and billing systems collate with each other
• Investigate and solve internal and customer queries
• Communicate with partners and internal team members via email or phone
• Work directly with partners/vendors for billing related questions
• Assists with audits when needed
• Establishes working relationships with vendors and suppliers
• Preserves a thorough knowledge of applicable company policies and procedures
• Miscellaneous special projects and duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health Team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Proficiency with MS Office, with a high-level experience in Excel, Concur and Salesforce
• Proficient at project management and possesses organizational skills
• Excellent attention to detail and ability to multi-task
• Problem solving skills
• Works well individually and as part of a team, and maintains an upbeat, positive attitude

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Self-directed, results-oriented attitude with strong project management skills
• Confidence to interact in a meaningful way across partners
• Ability to adapt quickly in a high-growth business environment
• Sense of pace and urgency to ensure work is completed within the expected timelines
• Ability to multi-task and perform effectively with multiple priorities
• A high level of professionalism and positive work behavior

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.