Now is the time to join us! 

Who are you?

In this operations support specialist role, you will be responsible for clerical tasks including but not limited to logging appeals, calling for overpayments, back up other locations.

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Clerical tasks.
• Make calls for overpayment requests.
• Monitor email boxes & boxes in claims system to log appeals as they come in.
• Complete any other tasks assigned by the manager or supervisor.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• High school graduation or equivalent (GED).
• Knowledge of medical terminology; ICD-10, CPT & HCPCS coding.
• Experience working with Qiclink and/or Eldorado Claims system a plus.
• Experience working in medical insurance companies.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Proficient in Word, Excel, and Outlook.
• Understanding of medical claims.
• Demonstrate ability to work independently with excellent judgment.
• Ability to organize, prioritize, and multitask in a fast-paced/deadline driven environment.
• Good time management skills; highly organized, detail-oriented, with extreme accuracy.
• Foster good corporate relations by practicing good customer service principles (i.e., positive attitude, helpful, etc.)

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $17.00 to $22.00 per hour. Note that compensation may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

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#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.

Application Deadline: Open until position is filled.