Now is the time to join us! 

Who are you?

Personify Health is hiring an experienced Data Support Engineer who will monitor, troubleshoot, maintain and develop data pipelines for core data storage in our Analytics Engineering team. This person will support the success of the analytics engineering team by monitoring data pipelines and reporting systems and relevant initiatives. This role is responsible for ensuring there is no breakage in any of the automated pipelines and make sure to escalate the issues and communicate any SLA breaches data/reporting environments. This role should be able to triage the tickets and assign it to the relevant teams

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Works collaboratively with a team of analytics engineers and data engineers, ensuring smooth monitoring and bug fixes to maintain and support current production applications.
• Manage the backlog of issues coming from analysts and users
• Participate in enhancing the monitoring and auditing of data pipelines.
• Serve as a subject matter expert on Personify Health’s monitoring services.
• Stays informed of new data pipeline deployments and process changes to monitor them effectively.
• Applies strong analytical and technical skills to understand, define, research, and resolve everyday data storage and performance issues.
• Investigating and resolving production issues
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Follow and maintain documentation and process guidance for all projects.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• 3+ years' experience as a Data Support Engineer or equivalent
• 2 years of experience working with SQL databases including full DDL/DML capability (Snowflake preferred)
• Knowledge of agile software development suite of tools (Jira Preferred)
• Bachelor’s degree in computer science or equivalent experience
• Previous experience working with cloud-based data storage applications is strongly desired (AWS preferred).
• Experience with distributed source code control (Git, GitHub, Bitbucket)
• Previous experience working with big data analytic tools is strongly desired (Python, Spark, Databricks, etc.)

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $85,000 to $95,000. Note that salary may vary based on location, skills, and experience. This position is eligible for 10% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits.

We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.

#WeAreHiring #PersonifyHealth

Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@personifyhealth.com. All of our legitimate openings can be found on the Personify Health Career Site.

Application Deadline: Open until position is filled.